When we were at Myrtle Beach, during the night, my phone started having a coniption. The charging port was wet. During the rest of the trip it has been iffy to charge the phone by cord.
When I got home, the phone fully wouldn’t hook up to a cord. The wet “moisture detected” warning was always on. I could not plug my phone into any port. Not the PC, not our cords, nothing. I had to charge my phone with our ghetto wireless charger. It didn’t do a good job.
So I went to a place in Gaithersburg to see if they could fix it yesterday. They could not. The dude even lectured me about how the phones aren’t supposed to be underwater… I’m sorry… what? Why would they advertise they can? Why would they have an option to take UNDERWATER photos?
That place sucked. Bri called Samsung and they said go to one of their certified places. I took it there today. They originally said over the phone they had the part but when I got there, they did not. They could not fix my phone either. They suggested calling Samsung.
We did when I got home. After pronouncing my last name 23432359 times to the lady, she finally got my information and emailed me a postage. I was to mail my phone to them since it was still “under warranty.” However, I think I would be paying them since it was a “my fault” kind of thing since I took my phone to the beach and got it wet.
I couldn’t get my photos off my phone! And their fine print said they would wipe my phone. I had to get these photos off!
After trying various things, nothing seemed to work.
Bri wanted to try to charge the phone with it powered off. For some reason, IT WORKED! My phone was able to charge with the cable with the phone turned off! When we turned the phone back on, the wet/damp warning message was gone! Finally that nightmare was over.
However, it said it could not reach a network (the no sign in the top right). After another restart, everything was fine!
Let’s hope it doesn’t come back. WTF, Samsung?
I hope if someone looks for how to solve the wet/warning issue, they come across this blog and maybe it could help them.